bj88live Privacy Policy

01 Introduction

This Privacy Policy applies to all users of the bj88live platform, including the website at bj88live.app and the bj88live mobile application. It explains how bj88live collects, uses, stores, and protects your personal data, and what rights you have in relation to that data.

bj88live is committed to handling personal data responsibly. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so you can understand exactly what happens to your data without needing a legal background to follow it.

By registering on bj88live or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your personal data is handled. If you have any questions about this policy, the bj88live support team is available 24/7 to help.

02 Data We Collect

bj88live collects the following categories of personal data:

bj88live does not collect sensitive data such as religious beliefs, political opinions, or health information. We only collect what is genuinely necessary to operate your account and meet our legal obligations.

03 How We Collect Your Data

bj88live collects personal data through the following channels:

• Registration form: When you create a bj88live account, you provide your name, mobile number, date of birth, and preferred payment method.
• Verification process: When bj88live requests identity verification, you submit documents such as your national ID card or a selfie photo.
• Transactions: Every deposit and withdrawal generates a transaction record that includes payment account details and amounts.
• Platform activity: bj88live automatically records technical data such as your IP address, device type, and session activity whenever you use the platform.
• Customer support: When you contact bj88live support via live chat or email, the content of those communications is recorded for quality and security purposes.
• Cookies and tracking technologies: bj88live uses cookies to maintain your session, remember your preferences, and analyse platform usage. See the Cookies section below for full details.

04 How We Use Your Data

bj88live uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your bj88live account, including processing login requests and account updates.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to verify that payment accounts belong to you.
• Identity verification: To confirm your age and identity in compliance with our platform's eligibility requirements.
• Fraud prevention and security: To detect and prevent unauthorised account access, bonus abuse, money laundering, and other prohibited activities.
• Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that appropriate support tools can be offered.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of bj88live's support service.
• Platform improvement: To analyse how players use bj88live and make improvements to the platform's features, performance, and game selection.
• Marketing communications: To send you bonus offers, promotions, and platform updates — but only if you have opted in to receive them. You can opt out at any time.

bj88live does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

05 Data Sharing

bj88live does not sell, rent, or trade your personal data to third parties. Data is shared only in the following limited circumstances:

• Payment processors: bj88live shares the minimum necessary payment data with bKash, Nagad, Rocket, and banking partners to process your transactions. These providers are bound by their own privacy and security obligations.
• Game providers: Third-party game developers may receive anonymised or pseudonymised technical data to support game functionality and fairness auditing. They do not receive your identity or payment data.
• Legal obligations: bj88live may disclose personal data to law enforcement or regulatory authorities if required to do so by applicable law, court order, or to protect the rights and safety of bj88live and its users.
• Platform service providers: bj88live works with trusted technology partners for hosting, analytics, and customer support tools. These partners process data only on bj88live's instructions and are contractually required to protect it.

06 Data Retention

bj88live retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal and regulatory obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for up to five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years to comply with anti-money laundering regulations.
• Support communications: Retained for up to two years after the conversation is closed.
• Technical and usage data: Retained for up to twelve months, after which it is anonymised or deleted.
• Verification documents: Retained for the duration of your account and for up to five years after closure.

When data is no longer required, bj88live securely deletes or anonymises it so that it can no longer be linked to you as an individual.

07 Security Measures

bj88live implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption for all data transmitted between your device and the bj88live platform
• Encryption of sensitive data stored in bj88live's databases
• Access controls that restrict which bj88live staff can view personal data, based on their role
• Regular security audits and vulnerability assessments of the platform
• Two-factor authentication options for player accounts
• Automated fraud detection systems that monitor for suspicious account activity

While bj88live takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

08 Cookies and Tracking

bj88live uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit bj88live.

bj88live uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display options.
• Analytics cookies: Help bj88live understand how players navigate the platform — which pages are visited most, where players drop off, and how performance can be improved. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the bj88live platform and may prevent you from logging in or completing transactions.

09 Your Privacy Rights

As a bj88live user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bj88live support team with your request.

10 Minors

bj88live is strictly for adults aged 18 and over. bj88live does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on bj88live or provided personal data to the platform, please contact the support team immediately. Any account found to belong to a minor will be closed and all associated data deleted.

bj88live uses date of birth verification during registration and may request identity documents to confirm age. If age verification cannot be completed satisfactorily, the account will be suspended until verification is provided.

11 Updates to This Policy

bj88live may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data handling practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how your data is used, bj88live will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of bj88live after a policy update constitutes acceptance of the revised terms.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how bj88live handles your personal information, please get in touch with the support team. We aim to respond to all privacy-related requests within 5 business days.